Premium Gainer Pack

At Singh Farm Fresh, all products are freshly prepared and packed upon receiving an order. Due to the perishable nature of our products, we follow a limited return and refund policy.

Eligible for Refund or Replacement

We will gladly provide a replacement or refund if:

• You receive an incorrect item.
• You receive a damaged or spoiled product.
• The product quality does not meet our stated standards.
• Your order is incomplete.
  

Not Eligible for Refund

Refunds will not be provided if:

• The product has already been consumed.
• Incorrect delivery information was provided by the customer.
• The customer is unavailable at the time of delivery.
• A complaint is raised more than 2 hours after delivery.
  

Reporting an Issue

Please contact us within 2 hours of receiving your order with:

• Order details
• A brief description
• Photos (if applicable)
  

Refunds, if approved, will be processed within 3-7 business days.

At Singh Farm Fresh, we value your privacy.

We collect only the information necessary to process your orders and improve our services.

This may include:

• Name
• Mobile number
• Delivery address
• Email address (if provided)
• Payment information (processed securely through third-party payment providers)
  

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information is used only for:

• Order processing
• Delivery coordination
• Customer support
• Service improvements
• Order notifications
  

By using our website, you consent to this policy.

By placing an order with Singh Farm Fresh, you agree to the following:

• All products are subject to availability.
• Prices may change without prior notice due to market fluctuations.
• Product images are for illustrative purposes only.
• Final billed weight may vary slightly due to cleaning and preparation.
• Delivery times are estimated and may vary due to weather, traffic, or unforeseen circumstances.
• Singh Farm Fresh reserves the right to cancel orders due to inventory shortages, operational issues, or force majeure events.

This website and its content are owned and operated by Singh Farm Fresh.

All logos, branding elements, product names, images, graphics, and website content are the intellectual property of Singh Farm Fresh unless otherwise stated. Unauthorized reproduction, distribution, or commercial use without prior written permission is prohibited.

Please note the following:

• Product images are for illustrative purposes only. Actual products may vary slightly in appearance, size, or packaging.
• Prices are subject to change without prior notice due to market conditions, supply availability, and operational costs.
• Product availability may vary based on inventory and seasonal factors.
• Final billed weight may vary slightly due to cleaning, trimming, and preparation processes.
• Nutritional information, protein values, and fitness recommendations provided on this website are for informational purposes only and should not be considered medical or professional dietary advice.
• Singh Farm Fresh reserves the right to modify products, pricing, delivery areas, website content, and policies at any time without prior notice.
  

By using this website or placing an order, you agree to our policies and terms of service.

We currently deliver within our active service areas.

Delivery Information

• Orders are prepared fresh upon receiving confirmation.
• Delivery slots may vary based on location and order volume.
• Same-day delivery may be available in selected areas.
• Delivery charges, if applicable, will be displayed during checkout.
  

Please ensure someone is available to receive the order at the delivery address.

Repeated failed delivery attempts may result in order cancellation.  

Fixed Time Slots – All orders are delivered only within predefined slots (Morning 8-10AM, Noon 12-2PM, Evening 5–7 PM).

 Retail Order Delivery Charges – A flat fee of ₹15 per retail order applies.

 Customer Availability – Customers must ensure they are available during the chosen slot.

 Missed Deliveries – If the customer is unavailable to receive the order, Singh Farm Fresh will not be responsible for re-delivery or refund unless reported immediately and verified.

 Subscription Plans –

• First Month: Free delivery
• From Second Month: ₹5/day GYM delivery charge and ₹8/day home delivery charges
• Delivery charges may change in the future depending on fuel costs, delivery locations, or additional services.
  
  

Enterprise / Bulk Orders – A nominal delivery fee may apply depending on distance and order size.

• Refrigerate products immediately after delivery.
• Consume within 24-48 hours for best freshness.
• Cook poultry thoroughly before consumption.
• Do not refreeze products that have been fully thawed.
• Wash hands, utensils, and surfaces after handling raw meat.
• Store at 0°C to 4°C if not cooking immediately.

Effective From: [16/10/2025]

1. Monthly Billing Cycle:

• All memberships are billed on a monthly basis, ending on the last day of every month (30th or 31st).
• The next billing cycle always starts on the 1st of the following month.
  
  

2. Mid-Month Subscriptions:

• Members joining or renewing in the middle of a month will be billed only for the remaining days of that month.
  
  

3. Paused or Skipped Days:

• If a member pauses or skips any delivery or service day within their billing cycle,
  the unused days’ value will be credited to their balance.
• This credited amount will be adjusted or deducted from the next billing cycle’s total.
  
  

4. Renewal Reminders:

• Renewal notifications will be sent 1or 2 days before the membership end date.
  
  

5. First Month Offer (if applicable):

• The first month’s delivery remains completely free as per the introductory offer policy.

• Singh Farm Fresh shall not be held liable for delays or failure in service arising from circumstances beyond our control, including but not limited to natural disasters, war, lockdowns, or government-imposed restrictions.

• In cases where customers voluntarily request an interruption in service (e.g., travel or medical needs), such requests may be accommodated at our discretion if informed in advance. Refunds will not be issued for the paused period, but services will resume as per the agreed conditions.